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hosting support

 How do I get started?
 Domain transfer
 Is my domain active?
_ _ 403 Errors
_  _Site Viewing
f    My Page Shows Blank
 E-mail setup
_  _Outlook Express
_  _Netscape

 Web Based Email
_  _What is it?
_  _Sending Email
_  _Deleting Email
_  _Address Book
_  _Languages
  __Signatures
_  _Mailbox locked
 PHP
_  _What is it?
_  _Examples
 FTP
 Control panel
_  _Password protecting
_  _File permissions
_  _Updating details
 Custom errors
 Perl/CGI scripts
 SSI (Server-side      includes)
__  Syntax
__  Example
 Frontpage
 Database use
 Securing your data
_  _Backing up
_  _Protecting your       password
 JSP (Java server       pages)
 Account Information
_   System Abuse
 CDO for NTS
 Site statistics
 Send Mail
 How do I
       Check disk-space?
       Unix/Linux-NT4
       Win2k
       Check bandwidth?
       Install custom          
          components?



 



How Do I?

This page is about all the common questions we get from our clients, you will find this shall answer most common questions that you may have.

How do I check disk-space?
Each domain hosted gets 100mb of disk-space free of charge each month. From there after we charge $5US/per month, per every extra 50mb you use over 100mb. For example if your domain was to use 80mb of disk-space we shall charge you $5US. 

Therefore if you do not wish to be charged it is important to keep your disk-space usage down. In order to check this please take the following steps depending on which platform your domain is hosted on.

  • Windows 2000 or Linux
    To check disk-space please log into the control panel 
    Click on check disk-space.

    Your disk-space usage shall now be shown.

How do I check my bandwidth?
Each domain hosted gets 2gb of bandwidth for free each month. Additional bandwidth is charge at $6US per gb. To check your bandwidth for your domain log into the control panel and click on the site statistics button. You will now be prompted for your server ID, this is simply your username or as much as will fit in the box
               

Once logged click on date selection and change to the display to month then click update report


After you have changed the date selection all statistical data shall be viewed in a monthly report. If you need to change this back off a monthly please update the date selection.

 

Next click the usage by and then kilobytes to display your monthly bandwidth for your domain.

You're monthly bandwidth will now be displayed, scroll down to the summary below the graphs and your bandwidth shall be shown

In the example above the monthly usage is 333mb and hence this domain would not incur an extra monthly fee.

 
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