hosting support
 

hosting support

 How do I get started?
 Domain transfer
 Is my domain active?
_ _ 403 Errors
_  _Site Viewing
f    My Page Shows Blank
 E-mail setup
_  _Outlook Express
_  _Netscape

 Web Based Email
_  _What is it?
_  _Sending Email
_  _Deleting Email
_  _Address Book
_  _Languages
  __Signatures
_  _Mailbox locked
 PHP
_  _What is it?
_  _Examples
 FTP
 Control panel
_  _Password protecting
_  _File permissions
_  _Updating details
 Custom errors
 Perl/CGI scripts
 SSI (Server-side      includes)
__  Syntax
__  Example
 Frontpage
 Database use
 Securing your data
_  _Backing up
_  _Protecting your       password
 JSP (Java server       pages)
 Account Information
_   System Abuse
 CDO for NTS
 Site statistics
 Send Mail
 How do I
       Check disk-space?
       Unix/Linux-NT4
       Win2k
       Check bandwidth?
       Install custom          
          components?



 


My Account is set up, how do I get started?

After you sign up with Adam Moffett Design you will receive an Welcome email containing all your account/username details. You will need to store this is in a safe place as it contains important username and passwords to access your account on our various servers.

Uploading files
Setting up email
Transferring your domain

Uploading files

The first thing you need do is upload your files. If your domain is resolving to our servers you can publish via Frontpage but if not you will need to use an FTP client to connect to our servers and upload your domains content.
  • For instructions on connecting via FTP please Click here.
  • For instructions on connecting via Frontpage please Click herel

If you are publishing via Frontpage, you must wait until the domain is resolving until you attempt to publish.

Note: You can not publish to your domain using the IP address as the hostname.

Once you have successfully uploaded or published your domains content then you can view this at http://IP_Address/domainnamecom. The IP address and the exact URL is specified in the welcome email that we had sent you when your account is setup. If you have lost your welcome email please open a trouble ticket at support@adammoffett.com.

Setting up email

To set up email mailboxes for your domain you need to login to the the control panel and then click on 'Email Manager'.
  • For instructions on creating mail boxes please Click here.
  • For instructions on setting up email clients please visit
  • For instructions on using our web based email system please Click here.
Please note you can't check your email until you have transferred your domain as email requires name resolution

Transferring your domain

In order to get your domain resolving to our servers and have name resolution you need to specify our name servers authorative for your domain. This involves visiting your domain registrar and changing the name servers associated with your domain to just our name servers.
  • For details of our name servers and instructions on how to transfer your domain at common registrars Click here.
Once you have done this it takes approximately 3 days before your site is available as the changes need to propagate to your ISP.
  • If you are unsure if your site is resolving Click here.

 

 
hosting support
   


Home
 | Compare Plans | E-commerce Hosting
Ordering | Support | Additional Items
Our Network | Site Design | E-commerce Solutions | About Us | Contact Us

Acceptable Use Policy (AUP) Terms Of Use (TOS) | 99.99% Uptime Guarantee